Privacy Policy

It is American States Water Company's (“Company”) policy to respect and protect the privacy of its clients and all users (“User” or “Users”) of ("Site"). Through this Privacy Policy, the Company wishes to reassure Users of this Site that the Company will not sell, share, or rent User information to others in a manner different than as set forth in this Site’s Privacy Policy.

The Company collects and/or requests information when a User:

  1. Contacts us using an online form
  2. Submits an e-mail for any reason
  3. Prints and completes any form data (which is returned via fax or mail)

The Company uses this information for such purposes as responding to User requests, improving our Site, and communicating with Users via email, regular mail, or phone.

Sharing User Information
The Company does not disclose, share or exchange online information that Users provide to us, including email addresses, with third parties for their use.

External Websites
The Company Site also contains links to external Internet websites, or those websites that are operated by an external party. When Users click on links to such external websites, Users will be subject to the privacy policies of those external websites. The Company strongly encourages all Users to become familiar with the privacy policies of any external websites visited from, and/or linked to, the Company’s website as the Company is NOT responsible for the content contained within any external website, nor the credibility of the organization named, related to, or hosting the external website, nor for the credibility, veracity or legality of any information contained within the external website.

Please note that this Privacy Policy applies solely to information collected by the Company on its Site. The Company cannot be, and does not intend nor purport to be, responsible for the privacy practices of other external websites, uses of the information collected by other external websites, or the content of those other external websites.

By using the Company’s Site, the User voluntarily and knowingly consents to the collection and use of this information by the Company, as disclosed in this Internet Privacy Policy. The User agrees to the terms and conditions set forth in this Internet Privacy Policy and the Site Terms of Use INCLUDING ALL LIMITATIONS OF DAMAGES PROVISIONS which are an integral part hereof.

Disclaimer of Liability
The User voluntarily acknowledges that the Company shall NOT be held liable for any improper or incorrect use of the information volunteered by Users of this Site or of the information described and/or contained in this Site. The Company assumes no responsibility for anyone’s use of the aforementioned information. In no event shall the Company be liable for any direct, indirect, incidental, special, exemplary, or consequential damages (including, but not limited to, procurement of substitute goods or services; loss of use, data or profits; or business interruption) however caused and on any theory of liability, whether in contract, strict liability, or tort (including negligence or otherwise) arising in any way out of the use of this Site, even if advised of the possibility of such damage.

This DISCLAIMER OF LIABILITY applies to any damages or injury, including but not limited to, those caused by any: failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of record, whether for breach of contract, tortious behavior, negligence, or under any other cause of action.

Notice of Updates to Policy
The Company may revise this Internet Privacy Policy or the Site Terms of Use at any time by updating these postings. Users have a continuing duty to periodically visit this page, and the Site Terms of Use page, to determine the then-current policies applicable to Users of this Site. By using this Site, User agrees to be bound by any such revisions in effect at the time of use.

Contact Us
If Users change their minds and do not wish to receive informational or promotional material in the future, or if Users wish to correct or update any contact information previously provided, please inform the Company by emailing such information to

Unauthorized attempts to upload or change information on the Company’s Site is strictly prohibited and may be punishable by law, including under the Computer Fraud and Abuse Act of 1986 and the National Information Infrastructure Protection Act of 1996.